Safety Services

PillarFirst Safety™ Services

Outsourced Safety Director, DQ file audits, compliance programs and driver coaching — hands-on safety and compliance support for carriers.

Complimentary consultation

Start with a free 30-minute fleet safety consultation

Meet the people who would support your fleet. In thirty minutes we introduce our safety expertise, look at where you may have compliance concerns and explain which package fits.

Included in the consultation

  • An introduction to our safety team and how we work
  • A conversation about your fleet, drivers and recent inspections
  • Possible compliance concerns worth a closer look
  • Which Safety Services package would fit, and what it would cost

Paid services, quoted in writing

  • Full audits and driver qualification file reviews
  • Corrective action programs
  • The ongoing Safety Director service
  • Anything that needs our staff to do work for you

The consultation is not legal advice and does not guarantee any inspection, audit or score result.

Scope

What a safety director does for your carrier

Every carrier is different, so we start with where you are and build the plan from there. Typical work includes:

Driver qualification file audits

A line-by-line review of each file for what is missing, expired or out of date, with a short fix list ranked by risk.

Mock DOT audit

A practice review of your records the way an investigator would approach them, so surprises happen to you first.

CSA and inspection review

A look at your inspection and violation history, what is driving it, and what to change first.

Accident and incident review

Help setting up the first-hours process, reviewing preventability, and keeping a clean accident register.

Drug and alcohol program support

Policy, testing process, Clearinghouse queries and the paperwork around them.

Written policies and handbooks

Safety, compliance and driver policies written for your operation and kept current.

Driver coaching and training

Practical coaching on the habits behind violations: pre-trip, logs, backing, speed and following distance.

Roadside readiness

What every driver should carry, how to handle an inspection, and how to keep the truck ready.

New carrier setup help

For new authorities: registration, insurance filings, and the first files and policies, in the right order.

How it works

A simple way to start

1. A conversation

Tell us about your fleet, your drivers and what keeps you up at night. There is no pressure and no long form.

2. A review

We look at your files, policies and recent history, and tell you plainly where you stand.

3. A plan

You get a short list ranked by risk, with owners and dates you can actually keep.

4. Steady follow-through

We keep the calendar, the files and the coaching going, and report to the owner on a schedule you choose.

Who it is for

Carriers that need a safety owner

Growing fleets

You have outgrown “the owner handles it” but a full-time safety hire is not there yet.

New authorities

You want the first year done right, with the files and policies in place before the first audit.

Carriers with a rough record

You need a plan, someone to run it, and a way to show your insurer you are fixing the cause.

Software plus Safety Services

Run PillarFirst with a safety team behind it

Many carriers use the software and the Safety Services together. We quote a bundle after a short review of your fleet, and confirm it in writing before you start. The bundle price is not published yet.

Eligible bundled software can carry the Quarterly Free Week, and you can book the complimentary consultation either way. Staffed Safety Services are never free.

Talk to us about safety services

Tell us about your fleet and we’ll get back to you.